As the Director of Early Services Engagement and Prevention (ESEP) at Communities Connected for Kids, you will work with other dedicated professionals who share your passion for helping individuals in need. We offer:
Our Communities Connected for Kids Program provides services for children and families in the child welfare system, to ensure a community without abuse, neglect and abandonment. Based out of Fort Pierce, FL, this position is responsible for the implementation and operation of the Early Services Engagement and Prevention program. The ESEP program is designed to provide strength-based and solution-focused services aimed at restoring families in crisis to an acceptable level of functioning and ensuring the protection of unsafe children that are at risk of abuse or neglect. The ESEP Director may be required to work and support other counties in Circuit 19 as the program evolves. This position requires the following professional skills:
*1. Internal Processes: Demonstrates a working knowledge of the child welfare dependency system and can work within the interdependence among internal and external operations. Recognizes how the responsibilities of the position contribute to the success and overall performance of the agency. Understands and practices the concepts of being trauma informed and trauma responsive.
*2. Management of Services / Daily Operations: Demonstrates ability to oversee the daily operations of services within one’s scope of responsibility. Develops and implements effective management systems, setting specific goals, standards, expectations, and methods or effective monitoring of daily operational activities. Provides leadership and motivation to those under his/her supervision. Collaborates with employees supervised and other department personnel to maintain and improve services within the scope of responsibility. Develops, implements, and evaluates the delivery of services within scope of responsibility, ensuring efficacy and quality of services provided. Serves as a liaison with the community and external agencies, as appropriate. Oversees implementation and operation of CCKids’ directly provided Early Services Engagement and Prevention program. Participates in system prevention and diversion activities including but not limited to Safety Support Teams and Keeping Families Connected staffings
*3. Customers / Stakeholders: Establishes an operational environment and culture, which is aligned with CCKids strategies, initiatives, and practices. Fosters positive relations and interactions between all CCKids departments and employees, which promote the growth and image of the agency. Recognizes, understands, and develops strong internal, business and industry customer relationships. Works in partnership with Circuit 19 Child protective investigations to identify and facilitate timely referral of families who are appropriate for the ESEP program. Maintains up-to-date information regarding available contracted and community-funded prevention and intervention services. Establishes and maintains positive working relationships with CCKids internal and external customers, including DCF Protective Investigators and prevention providers.
*4. Regulatory / Professional Practice: Demonstrates the skills, knowledge, and abilities to understand, implement, as well as influence regulatory guidelines and professional standards. Ensures regulatory compliance and adheres to professional standards. Attend training, workshops, and meetings to understand and report on any emerging changes within the prevention services area as it relates to state and federal compliance measures.
*5. Time Management: Understands and demonstrates an ability to use time in an efficient and effective manner. Collaborates and communicates with co-workers to increase efficiency and enhance team’s time management. Is aware of, and consistently meets established deadlines. Identifies and prioritizes multiple tasks to assure timely completion of projects and assigned tasks. Communicates progress regarding completion of timelines/deadlines with co-workers, supervisors, and internal and external customers. Recommends and implements strategies to enhance time management skills. Works night and weekend hours as needed. Provides on-call support as required and scheduled.
*6. Technology Skills: Demonstrates appropriate use of general office equipment and procedures such as copiers, printers, faxes, and phones. Demonstrates proficiency with computer keyboard and required computer applications such as Outlook, Windows, Word, Excel, PowerPoint, FSFN, Oracle, Kronos, Profiler, the Internet, and all other applicable computer programs. Understands and is proficient in the usage of data systems, such as, but not limited to, FSFN and CCKids’ U-refer system.
*7. Quality Assurance: Participates in the quality process, when needed, to ensure compliance with all required standards. Maintains service and outcome logs in sufficient detail to support DCF contract performance outcomes reporting.
*8. Risk and Safety Awareness: Works in a safe and appropriate manner. Follows all CCKids policies and procedures designed to maintain client, visitor, and employee safety. Reports any safety or risk concerns to their supervisor or a member of the Safety Committee.
*9. Financial / Data Management: Follows all CCKids policies and procedures to maintain any client or employee data in a safe and secure manner. Understands the need for exercising financial responsibility with all CCKids resources and/or assets utilized as part of their job function and responsibilities.
*10. Staff Leadership / Development: As a leader, you value and prioritize professional development. You provide timely and meaningful performance feedback and ensure that all performance assessments are completed on time. Supervisor sets clear performance expectations with staff, provides coaching, and uses prompts, modeling, praise, and recognition to promote effective performance. Conducts observations and provides timely coaching and feedback to help staff achieve competency in required skills. Performance improvement and/or development plans are developed and consistently implemented and monitored. Exhibits effective conflict resolution skills and directs team in a fair and supportive manner. Further, demonstrates that HR policies, procedures, and practices are consistently applied. Demonstrates ability to enhance supervisory and staff communications by documenting that team meetings are conducted, and communication occurs consistently with direct reports. Oversees hiring and supervision of Early Services Engagement Program staff. Ensures training and implementation of Motivational Interviewing and Wraparound practices for the ESEP team.
*11. Management of Resources: Manages the budgetary / fiscal operations of services within the scope of responsibility. Coordinates and monitors the work activities of staff within assigned programs. Provides leadership and monitors the interdisciplinary team functions/activities. Assesses, evaluates, and manages staffing of services provided, ensuring that resources are allocated in a manner that optimizes the most effective utilization of staff and other resources. Objectively evaluates staff performance and collaborates with immediate supervisor regarding promotions, transfers, and disciplinary actions. Utilizes available human resources effectively in performing management functions. Supervises, directs, and facilitates the development of employees under one’s supervision. Exercises tact, diplomacy, and flexibility in working with employees to provide responsive and optimal support in meeting goals and objectives.
*12. Strategic and Business Planning: Directs the strategy planning process and supports implementation of strategies / efforts, which are aligned with CCKids mission, vision, and customer / community needs. Promotes positive goal-directed responses and / or interactions between internal and external entities including governmental, community and news agencies to increase referrals, fundraising opportunities, and employee recruitment. Ensures that there is current information or assessments of competitors, referral sources, political trends or other related industry trends and that planning reflects consideration of such trends. Implements agency strategies designed to increase parental engagement in prevention and intervention services.
*Denotes Essential Functions. Other related duties may be assigned as needed.
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EDUCATION:
Required: Bachelor’s degree in human services, social work, or related field from an accredited school or university.
Preferred: Master’s degree in human services, social work, or related field from an accredited school or university
EXPERIENCE:
Required: Four (4) years of child welfare experience in child welfare dependency case management services. Knowledge and experience in FSFN/CCWIS.
Preferred: Experience in management or oversight of child welfare or prevention program delivery. Training and certification in Motivational Interviewing and/or Wraparound principles.
About Communities Connected for Kids
Communities Connected for Kids provides oversight and coordination of the child-welfare system in Indian River, Martin, Okeechobee and St. Lucie counties. At any given time, there are about 1,300 abused, abandoned or neglected children in our care. We are responsible for the safety and well-being of each one of them. We meet this responsibility through a mix of direct and contracted services. If you think about it in terms of building a house, we are the general contractor of the child-welfare system. The system is the house, we are the contractor, and our network of service providers are the subcontractors we pull together to make the house strong and ready to live in.
Who We Serve
Communities Connected for Kids offers a full range of care for children, adolescents, young adults and family members in Okeechobee and the Treasure Coast. We offer our services through a wide variety of approaches including in-home parenting and prevention services, family preservation, case management, residential programs and extended foster care services for teenagers and young adults.
In the tradition of true partnership, Communities Connected for Kids works closely with several agencies that are funded through Medicaid, substance abuse/mental health or private funds to offer a continuum of treatment services otherwise unfunded by Community Based Care dollars. These partnerships help families strengthen their capacity to care for their children or help children heal from trauma they’ve experienced.
Mission
Our mission is to enhance the safety, permanency and well-being of all children in Okeechobee and the Treasure Coast through a community network of family support services.
Values
Communities Connected for Kids values are:
We are accountable to the children and families we serve and to the communities in which we live. We ensure services provided are:
Our Vision
We envision a community without abuse, neglect and abandonment so all children grow to their full potential.
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